We moved a global market research firm to WordPress, migrating over a dozen content types and thousands of articles.

Focus

Problem

NPD is a global market research firm that provides data-driven insights to help companies improve sales performance. They specialize in tracking sales, share, and product velocity using data from both retailers and consumers. NPD approached us to replace their IBM WebSphere platform, which had become a costly and cumbersome system. The marketing team struggled with the complexity of the CMS, often resorting to uploading standalone HTML pages. With major clients like Adidas, McDonald’s, Toshiba, and Walmart relying on the site, NPD needed a modern CMS and a partner to guide a swift and successful transition.

Solution

We began by auditing the existing site and identifying critical issues in structure, consistency, and content relationships. Our team introduced a governed design system in a new WordPress CMS, helping ensure visual and brand alignment. We created smart content relationships within the platform, automating the connection of related pages and articles to improve both visitor experience and administrative efficiency. One of the more demanding aspects of the project was migrating thousands of existing articles, which we handled with a mix of automation and hands-on QA. This was a must-have due to high traffic volume to both new and legacy content. All work was completed under a tight deadline, allowing us to launch ahead of their WebSphere license renewal and avoiding additional costs. The final site was deployed on scalable Pantheon infrastructure.

Solutions

While our primary charge was to create a usable CMS experience, we started by examining key pages and defining normalized design patterns for the new implementation. We created a governed design system built into the CMS to avoid brand inconsistencies.

We linked key content types to allow for automated display of content relationships on the front end. These relationships permitted visitors to form a deeper understanding of the information presented. It also reduced the effort needed for content managers to provide a more connected user experience. We optimized the site for accessibility, further reducing liabilities.

The marketing team had the tools needed to maintain their site and an improved user experience.

The content and web teams at NPD Group were much happier and more enabled with our WordPress solution than their previous WebSphere solution. The content team had fresh tools, including a custom block editor implementation and comprehensive training. Intelligent relationships between various content types, streamlined content management for a quality user experience.

Update
NPD Group reached out for our partnership in developing a new WordPress website when NPD Group merged with IRI Worldwide to become Circana.

CONTENT TYPES

pages migrated